Apart from the temporary discount and offers that may be available at various Moevenpick Hotels, we found a permanent solution to get a 50% discount on room rates.
The solution is to use the Movenpick Best Rate
Guarantee, which means that if you book directly through Movenpick´s
website and then within 24 hours you find a cheaper rate elsewhere,
Movenpick will give you the room at 50% discount compared to the cheaper
rate, for the first 3 nights of your stay.
For example: the room costs 100$ on Movenpick´s website, you find it at 80$ on another website (e.g. Expedia), then the final price you will pay
to Movenpick is 40$ (being a 50% discount from the 80$).
It might not always work, as sometimes there are no cheaper rates elsewhere, but it is worth trying.
General conditions:
- a claim must be submitted by e-mail within 24 hours from the reservation made on Movenpick´s website;
- the cheaper price found elsewhere must be for the same room with the
same reservation conditions (cancellation policy, board basis, etc.).
Our general tips:
-
always book a Movenpick flexible / refundable rate, so that you can cancel the reservation in case the claim is not confirmed by Movenpick;
-
the higher the rate on Movenpick´s website, the higher the chances of finding something cheaper elsewhere;
- if you cannot find a cheaper rate elsewhere, write us an e-mail at
hotelsrooms@yahoo.com and we will try to help you.
How the Moevenpick's Best Rate Guarantee works, in five simple steps:
Step 1
Look for your preferred hotel to see the room rates on Movenpick´s official website - see link below:
Moevenpick hotel reservations
Do not make the reservation yet, just write down the preferred room and rate.
Step 2
Search the same room at the same hotel on online travel agencies (e.g.
Expedia, Travelocity, etc.). You can see the comprehensive list of
travel agencies we use following the link below:
Our preferred online hotel booking websites
Note the web address of the travel agency and the amount of cheaper rate
found - the "Comparison rate" (also make a print-screen showing the
cheaper rate). Do
NOT make any reservation on that website, as
the final purpose is to make a discounted reservation through the Movenpick official website.
Step 3
Make a reservation through Movenpick´s official website - see link below:
Movenpick hotel reservations
Note down the reservation number, as you will need it to file the claim (in step 4).
Step 4
Within 24 hours from the Movenpick reservation, submit the claim by e-mail to the following address:
reservation.support(at)moevenpick.com
In the e-mail provide all details necessary:
- the confirmation number from the Movenpick reservation (including location, room type, number of nights, price on Mövenpick website);
- the cheaper rate found elsewhere (web address of the travel agency, cheaper rate, print-screens, etc.)
Step 5
A Movenpick representative will contact you during business hours (Monday to Friday) to
inform you about the claim: whether it was approved (and you have 50% discount on the lower rate for the first 3 nights of your stay), or if not, the
reasons for rejection.
Additional information
- It needs to be said that Mövenpick will have the final say on approval
or not, so, apart from providing good arguments during an e-mail / phone
discussion, there is not much left to be done on your side, except
trying again :))
- you cannot use the
cheaper rate given by websites which provide vouchers to be handed in at
the hotel reception (like Otel.com, or similar);
- the Best Rate Guarantee policy does not apply to the following properties: Hotel Carcani by Mövenpick Gastronomy,
Hotel BenjamInn by Mövenpick, GastronomyHotel Touring by Mövenpick Gastronomy,
Panorama Motel Wörther See by Mövenpick Gastronomy,
Wald- und Golfhotel Hünxe by Mövenpick Gastronomy;
- opaque providers of hotel rooms, such as Priceline.com and
Hotwire.com, that do not reveal the hotel brand name until after you
have pre-paid your hotel room do not qualify for the guarantee.
Leave a comment at the end of this article to share your experience in claiming the Movenpick´s Best Rate Guarantee.
